This unit helps you to prevent conflicts. It gives you practical tips for what to do if a conflict does occur.

This unit helps you understand how our spontaneous reactions towards differences are linked to our cultural background and references. Practical examples will demonstrate differences in perception and help you avoid misunderstandings.

This unit illustrates the concept of personal space. By completing it you learn why the appropriate level of closeness will differ from one situation to the other, and from one person to another.

This unit discusses differences and similarities between people. By completing it you will learn to identify and avoid stereotyping.